Refunds

Last updated 17 October 2026

If a paid plan isn't right for you, ask within 14 days of a payment and we will refund it in full, whether it was your first payment or a renewal.

How to ask

Payments are taken by Paddle, our online reseller and the merchant of record for every order, so refunds are made by Paddle too. Reply to the receipt Paddle emailed you, or ask through paddle.net with the email address you paid with. You can also write to us at help@gurushishya.app and we will arrange it.

A refund goes back to the card or account you paid with. It usually arrives within a week or two, depending on your bank.

Cancelling

Cancelling stops the next renewal. You keep the plan until the end of the month or year you have paid for, and you are not charged again. Cancel from Manage billing on your profile at any time; you don't need to ask us.

Later on

After that time we don't refund the part of a month or year you have already started, except where the law gives you the right to one, or where something on our side stopped you using what you paid for: then tell us and we will put it right.

Contact

Write to Phil Nicholls, Individual Entrepreneur (Georgia) at help@gurushishya.app.